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Concession KPIs and NHAI reporting straight from field records.
Highway O&M is judged against a concession agreement, and every KPI in it — toll uptime, incident response time, pavement condition — has to be evidenced from field records. Plan-Sarthi registers ETC lanes, VMS boards, CCTV, lighting and structures as assets, tracks toll system faults with SLA clocks, and holds pavement condition surveys against chainage. NHAI quarterly reporting is then assembled from data your patrol teams already logged.
ETC and manual lane uptime and fault history
Display health and communication checks
Camera availability and recording integrity
Sensor calibration and data availability
Calibration and overload detection accuracy
Fan testing and lux level verification
Damage inspection and replacement records
Functional testing and connectivity
Desilting cycles and monsoon readiness
PCI surveys, crack and bearing inspection
Burn-out tracking and energy monitoring
Detection accuracy and response logging
Every lane outage becomes an SLA-tracked ticket, so uptime against the concession is provable.
PCI surveys recorded per stretch and trended to plan resurfacing before penalties.
Response times captured from report to clearance for every incident.
NHAI quarterly O&M reports are now generated directly from Plan-Sarthi — no more manual data collection from field teams.
See exactly how Plan-Sarthi manages O&M for Roads and Highways projects — a 20-minute personalised walkthrough, no commitment required.
Join leading EPC and O&M companies using Plan-Sarthi to cut downtime, stay compliant, and manage assets smarter.